Hyster Yale Group

As a trusted partner with NTT DATA, we’ve been called upon to help in myriad scenarios. Wynndalco believes strongly in complete transparency, and so we evaluate every opportunity to ensure we can meet or exceed our customer’s expectations. If there are potential concerns on the horizon, we’ll always discuss those first with our clients to ensure we’re on the same page and avoid unnecessary risk. One of our larger projects via NTT DATA includes the following.

Hyster Yale Group reached out to Wynndalco on New Year’s Eve with a pressing emergency that required remediation of all end-user devices and servers in HYG’s corporate network.

This was a challenging call not only because of the timeframe but because it required Wynndalco to have appropriate personnel ready to work quickly in six different states.

Our management team rapidly coordinated and confirmed staff availability, and defined a plan to provide HYG the necessary support.

Our involvement lasted for several weeks, ending only after ensuring HYG was in a position to continue supporting their end-users successfully into the future.

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Client: Hyster-Yale Group
Location: Cleveland, OH