Document Management

What We Offer

One of the best ways to streamline your operations and improve your ROI is by outsourcing document services to a partner who specializes in print, mail and electronic document production. Wynndalco Output Solutions (WOS) specializes in complete mail outsourcing with the technology and staff to manage all your processing needs. Our partnership allows you to focus on your core business and provides benefits that go directly to your bottom line.

By leveraging WOS technology and expertise you can control expenses, shorten time to market, increase postal savings, and eliminate risk.

BUSINESS CRITICAL COMMUNICATION MANAGEMENT

Document Composition & Design

As experts in design and composition, we work with complex business rules to help you create a customized invoice, statement, or compliance communication package to increase revenue, improve communication and strengthen your customer relationship.

Secure Document Print & Delivery

We use Secure File Transfer Protocol (SFTP) to increase security, reduce risk and provide a faster time to market for content critical documents from print through mail delivery. Leverage cut sheet or roll feed digital technologies to produce monochrome or full color documents for your business critical communications.

Postal Optimization

WOS’s proprietary postal saving strategies cleanse your data to eliminate bad addresses while maximizing savings and streamlining delivery with IMb processing. We pass on significant postal savings to our clients based on proprietary best practices we have developed and it all drops to your bottom line!

Document Finishing

WOS’s comprehensive finishing services include collating, binding, folding, saddle stitching, perfect binding, UV coating, and lamination to enhance the look and feel of your products and customer communications.

Secure e-Presentment

Paperless adoption is here to stay. We can help you reduce costs and increase customers’ cash flow by secure transmission of statements, invoices and other business critical documents in printed or e-presentment formats.

Postal Optimization

WOS’s proprietary postal saving strategies cleanse your data to eliminate bad addresses while maximizing savings and streamlining delivery with IMb processing. We pass on significant postal savings to our clients based on proprietary best practices we have developed and it all drops to your bottom line!

Business Process Outsourcing

Leverage WOS’s in-house technology and infrastructure to control your print production and mailing costs so you can focus on your core business and strive for greater profitability. By outsourcing to WOS this ensures secure document processing while reducing overhead and providing a shorter time to market allowing you to focus on your core business.

Document Archival & Retrieval

WOS’s  automated document archiving protects business critical documents from fire, flood and other disasters to enhance security and compliance and simplify retrieval. We can accommodate many types of formats and customize the view based on client need.

Customized Packaging

We work with packaging specialists to find the most cost-effective options for your customized package. Whether it is a book or direct mail product, we find a box, envelope or polybag solution that will delight your customers and shorten time to market. Once the carrier is decided upon we can handle the packaging process for you with both automated and manual options.

CUSTOMER SUPPORT & TRACKING

Onboarding Support

WOS’s onboarding expertise includes an onboarding team led by a PMP-Certified Project Manager who will make the transition to WOS seamless and organized. Our highly skilled implementation specialists manage the entire onboarding process utilizing proven methodologies with full testing and training to ensure compliance requirements.

Literature Fulfillment

Our literature fulfillment services keep pace with demand by processing and shipping thousands of orders each day. From books and catalogs to sales and marketing materials our flexible approach tailors fulfillment services for each client’s individual requirements so you can focus on your core business.

WOS360° – Real-time Access

WOS’s proprietary client user portals provide fully transparent real-time job tracking that let you view your projects and programs from initiation through USPS delivery. Available 24/7, our customized user portals have functionality that includes document management, online proofing, reporting, inventory management, shipping, and real-time job tracking leveraging the Ironsides Integrity Tracking Tool.

Certified Project Management with Industry Expertise

When choosing WOS you will work with a team led by an experienced PMP-Certified Project Manager to ensure the transition from your existing processes to WOS is seamless, organized and tailored to your specific needs. Our certified project managers work with you to identify your needs, develop the appropriate transition plan and support you through the complete onboarding process.

SLA Management Best Practice Tools

WOS’s account team and project managers provide solutions for managing best practices for all your SLAs. To keep programs on track and on time, our customized portals provide SLA reporting, daily production meetings, weekly customer update webinars and quarterly reviews to support customer management and governance.

Full-Service IMb – Enhanced Mail Piece Tracking

WOS’s data center is USPS CASS certified for USPS IMb (Intelligent Mail Barcode) to reduce costs and provide tracking of your mail throughout the distribution process. Ask about our enhanced delivery tracking with Intelligent Mail Barcode Tracking and Tracing Solution.

Recent Projects

Toll Operations Division (TOD)

Wynndalco is the key partner of the Statewide Customer Service Center and Toll Operations Support Services Program for the Texas Department of Transportation (TxDOT), Toll Operations Division (TOD).

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Puerto Rico Department of Education

Wynndalco assisted the 1,500 schools in Puerto Rico with developing a technology plan to secure funding.

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Dallas Independent School District

Wynndalco assisted with installation, logistics and warehousing projects.

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Pace & Motorola Radio Replacements

Wynndalco replaced existing radios on all Pace buses and manager field vehicles in the system.

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New York Courts

The New York Courts needed assistance maintaining their computer environments, and we had the staff and experience to deliver.

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Poudre School District

Providing ongoing support for Dell laptops currently under warranty within the Poudre School District in Colorado.

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Chicago Public Schools (CPS)

Our long history and experience with the Chicago Public Schools (CPS) has allowed us to continuously modify and improve our services for the benefit of the customer.

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Testimonials

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Learn how Wynndalco can be elemental to your success